1. Information We Collect

Personal Information:

  • Name, email address, phone number
  • Billing/shipping addresses
  • Payment information
  • IP address and device information

Automatically Collected Data:

  • Cookies and tracking data
  • Browser type and version
  • Pages visited and time spent
  • Referring website addresses

2. How We Use Your Information

We use collected information to:

  • Comply with legal obligations
  • Process orders and transactions
  • Provide customer support
  • Improve our products and services
  • Send marketing communications (with consent)
  • Prevent fraud and enhance security

3. Data Sharing and Disclosure

We may share information with:

  • Legal authorities when required by law
  • Payment processors (e.g., banks, PayPal)
  • Shipping partners (e.g., FedEx, DHL)
  • Service providers (hosting, analytics)

4. Data Storage and Security

  • Data encrypted using SSL technology
  • Secure servers with limited access
  • Regular security assessments

5. Your Rights

You have the right to:

  • Data portability
  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Opt-out of marketing

6. Cookies Policy

We use cookies for:

  • Advertising optimization
  • Shopping cart functionality
  • Website analytics
  • Personalized content

7. Third-Party Services

We use:

  • Email marketing services
  • Google Analytics
  • Payment gateways
  • Social media platforms

8. International Transfers

Data may be transferred and processed in countries outside Sri Lanka, with appropriate safeguards.

9. Children’s Privacy

Our services are not directed to children under 13. We don’t knowingly collect their data.

10. Changes to This Policy

We may update this policy. Continued use of our website constitutes acceptance.

11. Contact Information

Promax.lk
No. 309, Ihalawela, Doluwa Road, Gampola 20500, Sri Lanka
Email: info@promax.lk
Phone: +94 (0) 717 77 43 27 , +94 (0) 777 77 43 27 , + 94 (0) 812 06 75 67